Senior Business Support Officer

Date Posted:
Professional Services
Full Time

Senior Business Support Officer - LASC Operations (London Asylum Seekers Consortium)

£31/hr

Working Pattern: Full time - 36 hours per week, hybrid working (in-office and work-from-home)

Contract: 3 - 6 months

Overview of the Role:

Westminster City Council is seeking a proactive and skilled Business Support Officer to join the LASC Operations team. The ideal candidate will play a pivotal role in supporting the Business Support Team, ensuring the efficient coordination and management of various administrative and operational tasks. This position involves handling a range of data management duties, HR support, finance responsibilities, and temporary accommodation oversight, all within the legal framework guiding children's services.

Key Responsibilities:

  • Lead and support the Business Support Team, providing service-level cover as needed.
  • Coordinate and minute meetings, panels, multi-agency conferences, and training sessions, including managing room bookings and attendance lists.
  • Maintain and manage departmental databases, spreadsheets, and other records.
  • Respond to queries and support the LASC Manager and Service Managers on politically sensitive issues.
  • Handle data entry, validate data accuracy, and support departmental PI (Performance Indicators) understanding.
  • Assist with HR support tasks and key LASC business deliverables.
  • Respond professionally to enquiries via email and phone.

Finance Duties:

  • Manage financial responsibilities, including raising purchase orders, LASC subscription invoices, and tracking payments.
  • Reconcile emergency accommodation and transportation data, raise related invoices, and assist in closing year-end accounts.
  • Support budget monitoring and assist in identifying funding streams.

Essential Skills and Qualifications:

  • Working knowledge of the legal and policy framework for children's services.
  • Excellent communication skills with the ability to engage staff and service users.
  • Proven flexibility and ability to work independently with minimal support.
  • Strong organisational and workload management skills.
  • Effective negotiation skills and a systematic approach to problem-solving.
  • Intermediate IT skills and familiarity with local authority, social services, and child care processes.
  • Commitment to Westminster City Council's Equal Opportunities policies.